Phoenix Beauty Bar

Skin concerns solved at the source—with science, skill, and care

Client Transformation Story

ProCell Microchanneling & Chemical Peel for Severe Acne Scars & PIH

For years, Ngoc struggled with deep acne scars and post-inflammatory hyperpigmentation (PIH). She had tried countless skincare products, facials, and even prescription treatments, but nothing seemed to give her the smooth, even skin she desired. When she came to my clinic, she was feeling frustrated and self-conscious about her skin.

After a thorough consultation, I designed a customized Acne Scar & Hyperpigmentation Renewal Program, combining ProCell Microchanneling with professional chemical peels to resurface, brighten, and rebuild collagen in her skin.

Phase 1: Skin Prep & First Chemical Peel

Before starting ProCell, I needed to prep her skin by exfoliating away damaged layers and reducing inflammation. I performed a azelaic and salicylic acid which is gentle yet effective for acne-prone and hyperpigmented skin.

• Results after 1st peel:

✔️ Skin appeared brighter and more even

✔️ PIH spots lightened slightly

✔️ Less congestion and smoother texture

After 10 days of post-peel recovery, she was ready for her first ProCell Microchanneling treatment.

Phase 2: ProCell Microchanneling – Collagen Induction Begins

Using ProCell’s microchanneling device, we created thousands of tiny micro-injuries to stimulate collagen and elastin production. Immediately after, we infused ProCell’s stem cell-derived growth factors, which help regenerate new, healthy skin cells.

• What she experienced:

✔️ Mild redness & tightness for 24 hours

✔️ Light peeling & flaking by day 3

✔️ A noticeable glow & smoother texture by day 7

Phase 3: Progressive Skin Renewal (Sessions 2 & 3)

We continued alternating ProCell microchanneling and chemical peels every 4 weeks to break down old scar tissue and stimulate fresh skin growth.

• After the second ProCell session:

✔️ Scars started to soften and indentations appeared less deep

✔️ PIH significantly faded

✔️ Skin felt firmer and more hydrated

• After the third session:

✔️ Texture was 75% smoother than before

✔️ PIH had faded by nearly 80%

✔️ She felt confident going makeup-free

Final Results After 3 Months

By the end of her third ProCell and peel treatment, Ngoc’s skin had transformed. The deep acne scars that once made her feel insecure had visibly softened, and her skin tone was even and radiant. She was no longer covering her skin with heavy makeup and felt confident in her natural beauty.

Her maintenance plan now includes:

✅ Monthly Hydrating & Brightening Facials

✅ At-home use of vitamin C, retinol, stem cell serum, vitamin A boosting cream, and SPF 50

✅ ProCell booster sessions every 2 months

Client Testimonial

“I can’t believe how much my skin has changed in just a few months. My acne scars haunted me for years, and now they’re barely noticeable. The combination of ProCell and peels was life-changing!”

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Hendersonville, NC 28792

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